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Customer service performance drives 4Q profitability, free cash flow and reduced leverage.
February 20, 2020
By: DAVID SAVASTANO
Editor, Ink World Magazine
Quad/Graphics, Inc. reported results for its fourth quarter and full-year ending Dec. 31, 2019. Net sales were $3.9 billion in 2019 as compared to $4 billion in 2018, down 1.6%. Organic sales declined 3.5% after excluding sales related to the acquisitions of Ivie and Periscope, and investment in Rise Interactive. The organic results reflect new sales generated from the company’s Quad 3.0 growth strategy, offset by ongoing print industry volume and pricing pressures, and a negative 0.6% impact ...
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